Question 1

How do I create an account?

Accepted Answer

You can access your account by clicking the “Sign In” button in the top right corner of the homepage. Sign-in and registration are combined into one simple step. Enter your email address or phone number, or continue with Google, Facebook, or Apple.The system will automatically check whether you already have an account. If one exists, you’ll be signed in. If not, a new account will be created for you automatically. You’ll then receive a verification email or SMS to confirm your access.

Question 2

How do I search for properties?

Accepted Answer

You can search for properties using the search bar on the homepage by entering your desired location, property type (such as apartment, house, or commercial), price range, and other preferences. You can also use advanced filters to narrow down results by criteria like number of bedrooms, bathrooms, and amenities.In addition, you can use the Search by Amaken Map option to explore available properties directly on the map and easily find listings based on location. Click “Search” to view properties that match your criteria.

Question 3

What should I do if I forget my password?

Accepted Answer

If you forget your password, click on the "Forgot Password" link on the login page. You will be asked to enter your registered email address. After submitting your email, you will receive a password reset link. Click on the link and follow the instructions to create a new password. If you do not receive the email, check your spam or junk folder.

Question 4

How do I contact a property agent?

Accepted Answer

You can contact a property owner or agent by clicking on the "Contact" button on the property listing page. If you are logged in, your contact details will be automatically filled in, so you won’t need to complete the contact form. Simply type your message and send it. If you are not logged in, you will need to enter your name, email address, phone number, and message. The owner or agent will receive your inquiry and get in touch with you directly. You can also find the contact details on the listing page if they are provided.

Question 5

What types of properties can I find on this website?

Accepted Answer

You can find a wide range of properties on our website, including residential properties such as apartments, houses, and villas, as well as commercial properties like offices, shops, and warehouses. We also have listings for rental properties, both short-term and long-term. Whether you are looking to buy, sell, or rent, you will find a variety of options to suit your needs.

Question 6

Is my personal information secure?

Accepted Answer

Yes, we take your privacy and security very seriously. Our website uses advanced encryption and security protocols to protect your personal information. We do not share your data with third parties without your consent, and we regularly update our security measures to safeguard your information against unauthorized access.

Question 7

Can I save my favorite properties?

Accepted Answer

Yes, you can save your favorite properties by clicking the heart icon on the property listing page. The property will be added to your Favorites list, which you can access from your account dashboard. This feature allows you to easily revisit and compare properties that interest you.

Question 8

How do I filter search results?

Accepted Answer

You can filter search results by using the filter options available on the search results page. These options include price range, property type, number of bedrooms, number of bathrooms, property size, and additional amenities such as swimming pools, gyms, and parking spaces. Adjust the filters according to your preferences and click "Apply" to refine the search results.

Question 9

How do I report a problem with a listing?

Accepted Answer

If you encounter a problem with a listing, such as incorrect information, fraudulent activity, or inappropriate content, please use the "Report" button on the property listing page. Fill out the form with the details of the issue and submit it. Our team will review the report and take appropriate action to address the problem.

Question 10

How can I get assistance with using the website?

Accepted Answer

For assistance, you can visit our Help Center, where you will find articles and tutorials on how to use the website. If you need further help, you can contact our customer support team via email or phone. Our support team is available to assist you with any questions or issues you may have.

Question 11

Who are we as a company?

Accepted Answer

Amaken is a PropTech solutions provider; we are a specialized IT firm dedicated to developing advanced technologies for real estate agencies. Our platform is designed to streamline the property search and transaction process by providing users with easy access to a wide range of property listings. By partnering with various real estate agencies, we offer a comprehensive and user-friendly experience, allowing you to find your ideal property more efficiently.

Question 12

What is our role in the real estate market?

Accepted Answer

Our role in the real estate market is to act as a bridge between real estate agencies and potential buyers or renters. We provide the technological infrastructure that supports real estate agencies in showcasing their properties online, making it easier for customers to find and connect with them. While we facilitate the process of discovering and contacting property owners or agents, we do not directly sell or manage properties.

Question 13

How can customers publish their properties on Amaken?

Accepted Answer

At Amaken, we prefer to work with real estate agencies for several reasons. By collaborating with agencies, we ensure that all property listings meet the highest standards of accuracy, legality, and professionalism. This approach also helps streamline the publishing process and provides customers with a more reliable and consistent experience when browsing properties. Additionally, agencies have the necessary expertise to provide detailed and up-to-date information, which enhances the overall quality of listings on our platform.

Question 14

How can I find the best-fit property for me on Amaken?

Accepted Answer

Finding your ideal property on Amaken is easy using our search tools. You can browse properties by category, such as residential or commercial, and use advanced filters to narrow results by price, size, number of rooms, and more.You can also use Search by Amaken Map to explore properties by location. When you zoom in or move around the map, the system automatically updates and shows only the properties available in the selected area.Additionally, you can compare multiple properties side by side to help you make an informed decision.